Website Terms of Service

Murano Eyewear Ltd 25 Cartmel Drive, Burnley, Lancashire, BB12 8UX Last updated: 23 September 2026

1. Introduction

These Terms of Service govern your use of the Murano Eyewear website (“the website”). By accessing or using the website, you agree to comply with and be bound by these terms. If you do not agree, you must stop using the website immediately.

We may update these terms from time to time. The latest version will always be available on this page.

2. Use of the Website

You may use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.

You agree not to:

  • Use the website in any way that may cause damage or impair performance
  • Attempt to gain unauthorised access to the website, server, or data
  • Upload or transmit harmful code, malware, or disruptive content
  • Use the website to engage in unlawful, defamatory, or abusive behaviour

We reserve the right to restrict or terminate access to the website if these terms are breached.

3. Product Information

Murano Eyewear supplies luxury eyewear collections to independent opticians across the UK. Product descriptions, images, specifications, and availability are provided for general information and may change without notice.

We make every effort to ensure accuracy, but:

  • Colours may vary depending on screen settings
  • Measurements are approximate
  • Collections may be updated or discontinued

4. Stockist Accounts & Orders

If you apply to become a Murano Eyewear stockist or place an order:

  • You must provide accurate business information
  • You are responsible for maintaining account security
  • Additional commercial terms may apply to stockist agreements, pricing, and supply

We reserve the right to approve, decline, or suspend stockist accounts at our discretion.

5. Intellectual Property

All content on this website—including eyewear designs, images, graphics, logos, text, videos, and branding—is owned by Murano Eyewear or licensed to us.

You may:

  • View and use the website for personal or business reference
  • Download content for legitimate stockist or customer‑facing use

You may not:

  • Copy, reproduce, distribute, or modify website content without written permission
  • Use our branding or imagery for commercial purposes without authorisation

6. User‑Generated Content

If you submit content to the website (such as messages, forms, or uploads), you grant us a non‑exclusive, royalty‑free licence to use, reproduce, and display that content for website operation and communication purposes.

You must ensure that any content you submit:

  • Is lawful and does not infringe third‑party rights
  • Does not contain harmful, offensive, or misleading material

We may remove any content at our discretion.

7. Links to External Websites

This website may contain links to third‑party websites. These links are provided for convenience only. We are not responsible for:

  • The content of external websites
  • Their privacy practices
  • Any loss or damage arising from your use of them

8. Accuracy of Information

We aim to ensure that the information on this website is accurate and up to date. However, we make no guarantees that:

  • Content is complete, reliable, or error‑free
  • The website will always be available or uninterrupted

Information is provided “as is” without warranties of any kind.

9. Limitation of Liability

To the fullest extent permitted by law, Murano Eyewear is not liable for:

  • Any direct, indirect, incidental, or consequential loss arising from your use of the website
  • Loss of data, profits, business, or opportunities
  • Damage caused by viruses, malware, or technical issues

Nothing in these terms excludes liability for death or personal injury caused by negligence, or any other liability that cannot be excluded under UK law.

10. Privacy & Cookies

Your use of this website is also governed by our Privacy & Cookie Policy, which explains how we collect, use, and protect your personal data.

11. Termination of Access

We may suspend or terminate your access to the website at any time if:

  • You breach these terms
  • We need to maintain or update the website
  • We discontinue the website or any part of it

12. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms of Service, please contact:

Murano Eyewear Ltd Email: [email protected] Address: 25 Cartmel Drive, Burnley, Lancashire, BB12 8UX